Terms & Conditions

Your booking constitutes a contract of hire between you as the hirer and Woodlands Manor Farm Ltd and is subject to the following conditions.

To place a booking you must be over eighteen. You must ensure that everyone in your party complies with these Conditions of Hire.

Arrival and Departure

The booking is from 5pm on the day of arrival to 9am on the day of departure unless otherwise agreed.

Payment and Booking

If you book eight weeks or more prior to the day of arrival, we require a non-refundable deposit of 33% of the total hire cost of your stay to secure the booking, with the balance due eight weeks before the start of your stay. If you book less than eight weeks in advance, the full price is payable at the time of booking. Please note all bookings are provisional until the hire fees are paid as stated in this paragraph and the owners have confirmed receipt. Provisional bookings are held for 3 days unless agreed otherwise by the owners.

Cancellation

If you cancel your booking at any point after you have paid your deposit, your deposit is not refundable. If we have not received full payment by eight weeks before your day of arrival we will assume that you have cancelled your booking. If you cancel your booking once you have made full payment, we will only provide a refund if we are able to re-let the cottage, with the refund based on the new letting price, less your deposit. We strongly recommend that you take out holiday cancellation insurance.

Our Rights

We reserve the right not to hand over the cottage to anyone who in our opinion is not suitable to take charge, in which case we will refund the hire charges in full and the contract is discharged. We reserve the right to enter the cottages at any time during the period of hire.

Our Obligations

If you tell us about anything that’s not working while you’re here, we undertake to repair or replace it with due diligence or to make alternative arrangements. We are not liable to any claim should we be unable to do so for reasons outside our control, and we cannot be held responsible for the failure of public services such as electricity, water etc.

Your Obligations

You agree to

· Limit the maximum number of people occupying the cottage to that stated on our website, except by prior agreement.

Be responsible for the cottage and to take good care of it, leaving it clean and tidy at the end of the hire period. You are responsible for extra cleaning costs if necessary.

· Return anything moved from one cottage to another, if your party hired more than one cottage.

· Ensure that there is no unreasonable amount of noise within or around the cottage particularly at night, in the interests of other guests on the farm.

· Tell us promptly about any failure, loss or damage to any electrical or other equipment or fitment.

· Pay us the cost of repairing or replacing, at our discretion, any loss or damage caused to the cottage or equipment during your stay.

Smoking and Vaping

Smoking and vaping are not permitted in the cottage or any other buildings including the games room, swimming pool and agricultural sheds.

Privacy Notice

Woodlands Manor Farm has a full privacy and cookie policy that is updated from time to time and available to view upon request.

Complaints

If you have any complaint please tell us immediately, and will use all reasonable endeavours to rectify the problem.

Liability

We are not responsible for the death or any injury to you, your guests or third parties, for loss or damage to belongings, cars or contents, or any other personal possessions. Parents are responsible for the safety of their children at all times.

Governing Law

The contract of hire is governed by English Law, and subject to the exclusive jurisdiction of the English courts.

Competition Terms & Conditions

Social Competition, Facebook & Instagram, January 2025  

These terms and conditions govern the competition hosted by Woodlands Manor Farm Holidays Ltd. (“The Promoter”) on social media. By entering, participants agree to abide by these terms.

1. Eligibility

1.1. The competition is open to residents of the United Kingdom aged 18 years or over. 1.2. Employees of Woodlands Manor Farm, their immediate family members, and anyone directly connected to the competition are not eligible to enter.

2. How to Enter

2.1. The competition entry period is as specified in the associated social media post. 2.2. To enter the competition, participants must:

• Like the specified competition post.
• Follow the Woodlands Manor Farm social media account.
• Tag the specified number of individuals in the comments of the post.
• Optional: Share the competition post to their stories (if applicable). 2.3. Entries submitted after the closing date will not be considered.

3. The Prize

3.1. The prize consists of a weekend stay (up to 3 nights) for up to four people at one of the specified cottages: The Stables (sleeps 4), Lavender (sleeps 4), or Coach House (sleeps 2) Fenton Yurt (sleeps 4), Budhyn Yurt (sleeps 4).

3.2. The stay must be taken between January 2025 and May 2025 and is subject to availability. 3.3. The prize is non-transferable, non-refundable, and cannot be exchanged for cash or other alternatives.

4. Winner Selection

4.1. Winners will be chosen at random from all eligible entries. 4.2. The winners will be announced on the date specified in the competition post. 4.3. The winners will be contacted via direct message on the platform they entered through. If a winner does not respond within 7 days, The Promoter reserves the right to select an alternative winner.

5. General Rules

5.1. The Promoter’s decision is final and no correspondence will be entered into. 5.2. The Promoter reserves the right to verify the eligibility of entrants and disqualify any entrant who does not comply with these terms. 5.3. The Promoter is not responsible for technical failures, unauthorized human intervention, or errors beyond its reasonable control. 5.4. Entrants agree to allow The Promoter to use their name, photograph, and entry for marketing purposes without additional compensation.

6. Liability

6.1. The Promoter will not be held responsible for any damage, loss, or injury incurred by winners in connection with the use of the prize. 6.2. The Promoter will not be liable for any cancellation or alteration to the prize due to unforeseen circumstances.

7. Data Protection

7.1. Personal data collected during the competition will be used solely for the purposes of administering the competition and in accordance with The Promoter’s privacy policy.

8. Social Media Disclaimers

8.1. This competition is not sponsored, endorsed, or administered by, or associated with, any social media platform. 8.2. Entrants release social media platforms from any responsibility in connection with the competition.

9. Changes to Terms

9.1. The Promoter reserves the right to amend these terms and conditions or cancel the competition if necessary, without prior notice.

For further information, please contact us at enquiries@woodlandsmanorfarm.co.uk.